Term of conditions | Staffordshire Bull Terrier 1935
1. RETURN POLICY
Please contact SBT1935 before returning any items. You can return the product within 14 days of delivery. The product must be unused, unpacked and in new condition. It must also be in the original packaging. If the product is ruined, unpacked or used the product shall not be refunded, nor exchanged. Make sure to include contact information with the return and if possible, please provide us with a tracking number and a brief description of your case. Send all your enquiries to [email protected] SBT1935 suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. SBT1935 will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us.
To return your product, we require a receipt or proof of purchase. Please print your order you received via e-mail. You should post your product to: SBT1935, Terrängvägen 3, Lidingö, 181 29, Sweden. Telephone: +46 763161227. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
2. REFUND POLICY
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused, unpacked and in the same condition that you received it. It must also be in the original packaging. We do only offer refunds/exchange to a new/similar product to orders that may have products that are damaged.
Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
2.2 LATE OR MISSING REFUNDS / PRODUCT EXCHANGE
If we have granted you for a refund or exchange and if you haven't received a refund at this point, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at: [email protected]
2.3 SALE ITEMS
Only regular priced items may be refunded within 14 days, unfortunately sale items cannot be refunded at all.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] with your enquiry, information and photos of damaged product(s). If eligible for exchange, please send your item(s) to: SBT1935, Terrängvägen 3, 181 29, Lidingö, Sweden. Telephone: +46 763161227
3.1 WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number (if provided) and email address.When you browse our store, we also automatically receive your computer's IP address in order to provide us with information that helps us learn about your browser and operating system. This is through google analytics and very commonly used amongst websites.
3.2 EMAIL MARKETING
With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
3.4 CONSENT WITHDRAWAL
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] or posting us at: SBT1935, Terrängvägen 3, Lidingö, 181 29, Sweden.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted by QUICKBUTIK.SE. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through QUICKBUTIK.SE data storage, databases and the general QUICKBUTIK.SE application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then our third-party payment gateway might use your credit card info for that purpose. See 3.8.
3.8 THIRD-PARTY SERVICES
When you click on links on our website or webshop store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
3.11 AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
4. CHANGES TO THESE TERMS OF SERVICE
We reserve the right to modify our terms of service at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
5. DELIVERY INFORMATION
Time of delivery will be different depending on factors such as time of order (hour, day of the week, holidays) and address/country we are delivering too. Contact us if you are in extreme hurry and want us to ship using an overnight/overday shipping service, at your expense.